Our Refund &
Return Policy
Page
Welcome to our Refund and Return policy page. This page covers all the terms and conditions guiding Offtrend space’s return, refund, and replacement practices.
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Assistance?
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Return Policy
We offer 10-day return policy to our customers. If you’ve purchased an item from us and it’s within 10 days of the purchase, then you’re eligible for a refund or exchange.
In order for us to process your return, the item must be in its original condition, unworn and with all tags attached. Additionally, you must provide proof of purchase.
Once we receive your return, we will inspect the item and notify you that we have received it. We will also notify you of the approval or rejection of your refund.
Refund Policy
If approved, the refund will be processed within 7 working days, and a credit will be applied to your credit card or original method of payment.
Please note that you are responsible for paying your own shipping costs when returning the item.
Shipping costs are non-refundable. We hope this helps clarify our return policy. please don’t hesitate to contact us for further information/understanding.